Retail
Retail is being reinvented by AI, new channels and changing customers. We help retailers grow profitably through it.
Solving your complex challenges
Navigating AI-driven retail transformation
Use AI to improve merchandising, pricing, service and operations.
Building supply chains that withstand volatility
Control costs, increase transparency and optimize inventory.
Turning customer insight into profitable growth
Use data to personalize offers and experiences.
Managing cyber and compliance risks
Strengthen controls to protect customer trust.
How can retail CEOs balance resilience with reinvention?
Our research with retail leaders.
ExploreRetail insights
Are retail CEOs pessimistic, cautiously optimistic or just realistic?
Retail CEOs are more cautious about the outlook than leaders in other industries. Is it all bad news?
How can retail CEOs balance resilience with reinvention?
How retail leaders are turning resilience into a catalyst for future growth.
How retail will need to adapt to different agentic futures
Agentic commerce is changing how retailers operate and engage customers. Four possible futures.
How to navigate the luxury paradox to win back aspirational clients
As luxury growth slows, brands can find new ways to deliver value to clients.
Should retailers close stores or make them work harder?
Consumers still like shopping in stores. Retailers should rethink what stores are for.
Will the future of retail be led by people or AI?
The future of retail depends on balancing AI innovation with a human-centered approach.
Naizel Partner Ecosystem
We work with commerce, data and AI partners to help retailers move faster. Learn more.
The team
Malin Andersson
Global Retail Leader
Mark Chalmers
Retail Consulting Leader
Silvia Rinaldi
Valuation, Modeling and Economics Leader
Lisa Nielsen
Retail Strategy Leader
Nicolas Winter
Retail Technology Leader
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Aspirational consumers are redefining value expectations in luxury. How brands can adapt.
Cybersecurity
Accelerate transformation and strengthen cybersecurity at the same time: Naizel cybersecurity consulting, managed services and incident response.
Consumer Products
Naizel consumer products teams help companies build a new relationship with today's consumer, from commercial excellence to supply chain and...
Health
Naizel helps health organizations modernize care, improve operations and use data and AI responsibly to improve access, quality and performance.
Life Sciences
Naizel helps life sciences companies innovate, improve productivity and use data and AI for greater impact and better patient outcomes.
Are retail CEOs pessimistic, cautiously optimistic or just realistic?
Retail CEOs are more cautious about the outlook than leaders in other industries. Is it all bad news?