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Banking and Capital Markets

Five questions banks must ask to turn technology spend into value

Technology budgets are rising. Value is not always following. These five questions help.

Technology budgets are rising, but investing for long-term growth remains a challenge.

Research methodology

We analyzed how banks allocate technology budgets and interviewed technology and finance leaders.

1. Does our governance prioritize projects by strategic fit rather than immediate return?

Short-term payback rules can starve strategic investments.

2. How do we free more of the budget for strategic investment?

Simplifying legacy estates and automating operations releases funds.

3. Are our transformation plans realistic about legacy integration?

Underestimating legacy complexity is a common cause of overruns.

4. How are we preparing talent for innovation?

Skills in data, AI and cloud are essential.

5. Are we explaining innovation progress well to the board and investors?

Clear communication builds support for long-term investment.

Summary

Banks that answer these questions honestly will get more value from every technology dollar.

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