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Corporate responsibility

How can we upskill Gen Z as fast as we train AI?

Gen Z uses AI every day. That does not mean they understand it.

Our research with young people suggests that AI education and training are not yet hitting the mark.

Headline findings

Young people use AI tools widely for study and work, but many overestimate how well they understand them, and few have received structured training.

About the research

The gap between confidence and knowledge

Self-reported understanding of AI tends to be higher than measured knowledge, particularly about risks such as bias and inaccurate outputs.

Use in work versus education

Young people often use AI more in their studies than they are trained to use it at work, creating a skills gap employers need to fill.

The road ahead for Gen Z and AI

Schools, universities and employers should build AI literacy into curricula and onboarding, with a focus on critical thinking and responsible use.

Download the report

Summary

Closing the AI skills gap for young people will take coordinated action by educators, employers and policymakers.

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