Insights
How can telecommunications operators navigate a world of evolving risks?
Telecom risks keep evolving. Here are the ten that matter most this year.
The ten top risks facing telecommunications operators.
Risk 1: Underestimating privacy, security and trust
Responsible AI practices and cyber readiness lag.
Risk 2: Ineffective transformation through new technology
Legacy decommissioning is urgent.
Risk 3: Inadequate talent, skills and culture
Skills gaps and resistance to change.
Risk 4: Weak network value proposition and performance
Take-up lags and outages persist.
Risk 5: Insufficient adaptation to geopolitics
Tensions add uncertainty; sovereignty strategies offer upside.
Risk 6: Failure to capture new business models
Enterprise customers need education; operators must make choices.
Risk 7: Ineffective engagement with ecosystems
Partnerships are more complex.
Risk 8: Not responding to changing customer needs
Digital safety concerns are rising.
Risk 9: Poor management of sustainability
Progress must continue.
Risk 10: Operating models that fail to maximize value
Centralization and M&A stretch models.
Next steps to manage risk
1. Revisit your risk roadmap
2. Focus on cultural change and metrics
3. Manage risk end to end
Summary
Operators that manage these risks proactively will be more resilient.
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