How a global food and pet care leader transformed employee onboarding
Onboarding designed around people helped a global company keep the talent it worked hard to hire.
How can onboarding be as innovative as the people it serves?
A global food and pet care company was hiring at pace but losing too many new joiners in their first year. Onboarding varied by country and function and felt administrative.
Onboarding built around one focus: people first
Naizel worked with the company to understand new joiners' experiences, then redesigned onboarding around their needs: a consistent global journey, personalized content, early connections with colleagues and clear support from managers.
Exceeding expectations reduced turnover
New joiners reported a stronger sense of belonging and became productive faster, and early turnover fell.
The team
Joseph Wright
Experience Design Director
Gerald Owusu
Global People Advisory Services Leader
Lokesh Oberoi
Consumer Products Consulting Leader
Related articles
How AI is transforming SaaS, and what CIOs should do next
Five strategic imperatives to help CIOs embed AI into enterprise SaaS while keeping governance, compliance and value in view.
How will AI redefine resilience for risks not yet imagined?
AI's speed, scale and insight can drive resilient growth in a complex risk environment.
How can reimagining risk prepare you for an unpredictable world?
How leading risk organizations see disruption earlier, adapt faster and respond more precisely.